Job Description

Fides Recruitment Vacancies – CRM Administrator/ Database Administrator

Job Type: Permanant
Company: Fides Recruitment
Job Location: Sandown

CRM Administrator/ Database Administrator

Fides Recruitment is seeking a highly organized and detail-oriented professional to join our team in Sandown as a CRM Administrator/ Database Administrator. In this role, you will be responsible for the management and maintenance of our firm’s transaction databases, CRM platforms, and client information. You will play a vital role in the transaction lifecycle by supporting business development, managing digital outreach, and upholding rigorous data governance standards.

Responsibilities

Database & CRM Management

• Manage, maintain, and validate client, investor, and transaction databases to ensure high levels of accuracy, security, and compliance.
• Perform regular database cleansing and quality assurance protocols.
• Generate insightful dashboards, reports, and analytics to support leadership decision-making.
• Administer CRM systems, track opportunity pipelines, and document client interactions.
• Coordinate meetings, manage agendas, record minutes, and track follow-up action items.
• Liaise with system vendors to ensure platform stability.

Outreach & Business Development Support

• Support investor and business development initiatives by managing targeted email campaigns and mailing lists.
• Maintain comprehensive databases of investors, buyers, and strategic partners.
• Coordinate networking events, webinars, conference registrations, and client engagement activities.
• Utilize financial databases to conduct market research and identify potential new business opportunities.
• Manage user access and permissions for proprietary systems.

Digital Enablement & Reporting

• Identify and implement opportunities for process automation and continuous improvement.
• Stay current with emerging AI and digital technologies to drive operational efficiency.
• Manage schedules for system maintenance and internal training initiatives.

Qualifications & Experience

• A Grade 12 certificate with a minimum of 60% in Mathematics.
• A National Diploma or Bachelor’s degree in Finance, Business Administration, Commerce, Marketing, Information Systems, or a related field.
• 2 to 5 years of professional experience in database management, CRM administration, investor relations, or transaction support.
• Experience using research and transaction management platforms is considered a significant advantage.

Desired Skills

• Expertise in Database & CRM Management.
• Proven ability in Outreach & Business Development Support.
• Strong focus on Digital Enablement & Reporting.

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